It's telling me I'm not _____________, but I do have it check that thing.
Check to make sure you follow the capitalization instructions in the assignment. Also check to make sure you are using proper grammar and usage. For example, the program will check for the words "too young." If you put "to young," you're talking about the fountain of youth or something - it's not correct!
Check your structure. It should flow something like this pseudocode:
If the user is eligible,
print that they are eligible.
In all other circumstances,
print that they are not eligible.
Print the specific reason(s) they are not eligible.
Be sure you are using if statements for the final section that explains why they are not eligible (don't use elifs!). This is essential for this reason: If they are too young and they have not been a resident long enough, it should tell them BOTH of these reasons.